To David and the team, thank you all very much for your exceptional service and professionalism for the phone system upgrade that you recently undertook for us.
I am truly grateful for all your efforts right from day one when David visited us in person to fully inform us of the system’s benefits and capabilities right through the installation and programming phase aptly handled by both Kailesh and Frank through to the completion and fine tuning.
Throughout this period your company’s service levels, professionalism and attitude have been exceptional. A special thanks to David, Kailesh and Frank for all their efforts and the thorough explanations and after service tweaking undertaken ensuring that everything worked smoothly.
We are all very happy and impressed with the new Samsung phone system as this has greatly improved our first point of contact capabilities and streamlined our communication capabilities hugely.
RSA (Inc) Fax: (09) 817-5415
Ph: (09) 817-6415
I write to express my delight in choosing your company to install a telephone system at our school. We were very surprised by the realistic pricing structure for the system you recommend and we have been pleasantly surprised by the array of modern features we now enjoy.
The voice card unit within the system has proved invaluable as a huge proportion of our incoming callers are purely to notify us of pupils being absent.
Further, we have found that because incoming callers now have the ability to directly dial extensions, our reception enjoys a greater freedom to handle our day to day running. Thank you also for the high level of backup service. Please feel free to use our school as a reference site.
Some years ago when our SBX6 telephone system failed we were lucky enough to be introduced to David Kennard. At that time David came to site and listened to our needs and selected a system which not only met our requirements but also gave us additional functionality which improved our efficiency and made life significantly more pleasurable for us. Since that time David has gone out of his way to help us with ideas on new technology which might be helpful to us.
Recently the system which David sold us, to replace our SBX6, suffered major damage due to a power spike. A call to David and a technician was soon on site with a loan system and we were quickly up and going again. David took our system away and attempted a repair. Unfortunately the damage was too great and we now have a second system from David, without even asking for a price from any other supplier.
I cannot recommend David and his company highly enough in terms of customer focus, technical ability and knowledge, products offered and backup service. I recommend anyone looking for a Business Telephone System to contact David without delay.
We would like to thank you and your team for the level of service regarding our move on 15 May.
We appreciate all the effort that you and your team went to, to ensure that our new phone system was ready and we are very grateful for the phones you loaned us on the day. Thank you for your efficient service.
I wanted to write and thank you and your team for the excellent Sales, Installation and after-sales-service you have provided for us. From the time we spoke to you about the trouble we were experiencing with our present system, the emergency fall back support while you were overseas, to the quote, finalizing of the most suitable system for us, the financing, then installation and subsequent system tidy up, then follow-up with some minor issues we needed sorting out your company has been thoroughly professional and courteous.
You have supplied us a system which has an ongoing growth path for us, which was more than I had thought we would be able to afford, and assists our growth for the future. David, thank-you and please pass on our thanks to your staff for the excellent job that has been done, the training and the minimal interruption it has been to our staff.
With considerable appreciation.